Southwest Airlines comes over the top airlines, which is recognized not just for giving its passengers a comfortable travel experience but also for making it affordable. Whether you find yourself in a dilemma like losing an item during the flight or misplacing it at an airport, Southwest Lost and Found is always ready to make your travel trouble-free. On top of that, their user-friendly website is designed to track down lost items quickly. Further, unfortunately, if it does not work, then there are more ways to track it. So, if you are eagerly waiting to know the in-depth details on the lost and found system of Southwest, then you do not need to wait anymore, as all the information has been cited herein.
What do I do if I left something on a Southwest flight?
Leaving an item on a Southwest flight can be fraught, yet there is a clear process to recover it. Moreover, in such cases, Southwest Airlines provides online and offline ways to report lost and found items. Further, all methods provide accurate details and increase the chances of retrieving your lost belongings. So, below you can find each process in detail.
Complaint by visiting the Southwest website
If you left something on a Southwest flight, then you can fill out an official lost item report form on the Southwest Airlines website. In that form, you have to provide details about your flight along with a clear description of the lost item. This is the most recommended and trackable method of Southwest Lost and Found to retrieve lost belongings. You can find the details of the process at the bottom.
- Head over to Southwest Airlines official website.
- Look for the “Lost and Found” section and give it a click.
- Tap on the report icon that suits your needs better.
- Now, carefully complete the form with all the necessary details about what you lost.
- Once your report is submitted, you will be given a reference number along with other details.
Complain by calling Southwest customer service
Reached home? And suddenly, you notice you have left your bag or any other belongings on the Southwest flight. Then, do not panic, as you can get real-time assistance by picking up the phone. So, what you just have to do is dial the Southwest Airlines contact number 1 (800) 435-9792, then tell them what you lost and where. Furthermore, they will register your complaint regarding Southwest Lost Baggage, and the search process can take up to 30 days. Once they find it, they will contact you via email or call you at your registered number. If they are unsuccessful after putting in all their efforts, then they will also let you know.
Complaint at the airport
When you realise at the airport that you have left your item on the Southwest plane, then you can conveniently go to the gate counter. After that, let the customer service agent know about your Southwest Lost Carry-on Item details and the area where it was lost, if you remember. As soon as they have all the necessary information, they will begin the search. However, if they are not able to find it within a day, then you can wait up to 30 days. This is because the airline will take at least 30 days to try its best to find your lost item.
What are the policies of Southwest lost and found?
Have you left or misplaced your luggage or any other personal item while flying with Southwest Airlines? If yes, calm down. The Southwest Airlines Lost and Found department can guide you through the process of retrieving it. However, before taking the next step, you must analyse the lost and found terms and conditions from here.
The airline may take up to 30 days to look for your lost item.
If they are not able to find it within that time, you have the option to request compensation.
Items that aren’t checked in won’t be covered by the airline’s responsibility.
If the lost item is found but not returned to the passenger, it could either be disposed of or given to charity.
Are Southwest responsible for lost items?
Yes, Southwest can be responsible for lost items. But only in a condition where you lose an item after being checked. This is because Southwest Airlines does not take responsibility for the checked items. Therefore, for checked items, you can file a report if you left the airport, or if you are at the airport, you can talk to their customer service agent.
Final thoughts
Hence, the clear methods for recovering lost items on Southwest Airlines flights have been outlined above. So, whether you report your lost belongings by heading to their website or talking to their customer service and receiving instant guidance at the airport, you have multiple options to retrieve them. In addition, just make yourself aware that Southwest Airlines will only be responsible for checked items, not for unchecked items. Further, there are more rules to cover, so give a glance at them.